| Tip curs | Locație | Dată | Preț | ||
|---|---|---|---|---|---|
| ITIL® 4 Digital and IT Strategy Leader | Online | 21 apr. 2026 | 6.800 |
|
Rezervă |
| ITIL® 4 Create, Deliver and Support | Online | 12 mai 2026 | 6.800 |
|
Rezervă |
| ITIL® 4 Practitioner: Continual Improvement | Online | 18 mai 2026 | 4.800 |
|
Rezervă |
| ITIL® 4 Create, Deliver and Support | Online | 25 mai 2026 | 6.800 |
|
Rezervă |
| ITIL® 4 Direct, Plan and Improve | Online | 09 iun. 2026 | 6.800 |
|
Rezervă |
|
Locuri disponibile:
[0-2]  [3-5] [6-MAX]
Prețurile sunt în RON fără TVA.
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ITIL® 5 Product
Certification : ITIL® 5 Product
Duration : 3 days
Course Delivery : Instructor lead training by certified PeopleCert instructor
Language : Romanian/English
Price : 6800 RON plus VAT (incl exam)
Course Introduction:
ITIL (Version 5) is the latest evolution of the globally recognized IT Service Management (ITSM) framework, designed to help organizations deliver value through IT services in today’s fast-changing, digital-first environment.
This new version builds on the foundation of previous ITIL frameworks while introducing a modern, AI-native, and complexity-ready approach. It provides practical guidance for collaboration, prioritization, and continuous improvement across all roles and teams in an organization, ensuring that IT services are efficient, resilient, and aligned with business objectives.
Course Description:
ITIL® 5 Product Certification provides a practical understanding of modern product management within service organisations. It explains how products create value, integrate with services, and align with the ITIL® Value System to support governance, continual improvement, and business outcomes.
- Strengthen your ability to integrate ITIL practices with ITIL® 5 Product Certification.
- Build capability to manage product lifecycles, value streams, and continual improvement.
- Understand governance, AI, automation, and DevOps in product-driven service delivery.
Audience:
- individuals continuing of their journey in service management
- IT Service and Product Managers
- Service Delivery Professionals
- Consultants
- Architects
- ITSM managers and aspiring ITSM managers
- Anyone involved in managing or delivering product-led services aligned with ITIL® best practices.
- Existing ITIL qualification holders wishing to develop their knowledge.
Prerequisites:
ITIL® 5 Foundation or ITIL® 4 Foundation
Preparation in advance:
Review ITIL 5 Foundation course
Learning Objectives:
At the end of the course, sudents will be able to:
- Grasp the fundamental concepts of digital products and services.
- Understand the scope, purpose, benefits, and challenges of the ITIL Product and Service Lifecycle Model.
- Describe how organizational value chain activities support and enhance the lifecycle.
- Apply the purpose, scope, workflow steps, roles, outputs, critical success factors (CSFs), metrics, and practical guidance for each lifecycle activity.
- Explain how management practices enable and strengthen lifecycle activities.
- Implement human-centred design principles, effective acquisition strategies, and operational best practices.
- Understand how operating models, value streams, and organizational structures contribute to effective digital product management.
- Recognize how AI, automation, and complementary frameworks such as PRINCE2 and DevOps enhance the management of digital products and services.
Course activities:
- 4-5 hours of evening work is required in order to take the exam
- Classroom lecturing.
- Individual and group assignments.
- Exam preparation session
Included in the course:
- PeopleCert authorized student curriculum.
- PeopleCert accredited exam
- Digital Core Guidance (eBook)
- Electronic certificate
- Include Take2
- Copies of the visual materials used in class.
- Coffee breaks
About examination:
- ITIL® 5 Product exam is PeopleCert accredited
- Exam administration is PeopleCert responsability
- ITAcademy enable with logistics the administration of the exams
- Exam has 40 questions, alocated time 90 min, 28 correct answers (70%) to pass
- The exam is online, in english or any translation available at PeopleCert